Xfinity internet outage However, the last week, I have woken up to no connection and “your modem is offline”. When it goes out, I can restart the modem but the internet connection doesn't come back. It will only return after a certain amount of time. That’s because Xfinity internet and cable TV use the same technology. Visit Status Center. 6 Messages. @comcast @Xfinity internet cable company is the WORST! Power goes out constantly. yo internet sucks @Xfinity. NOTE: I am putting this here because I don't see any other means to reach Xfinity. This isn't a new housing development. How long before we receive internet service ar [Edited: "Personal Information"] Skip to main Outage. I think the outage was related to something that's affecting Xfinity's internet service but they are refusing to either investigate it or admit it. This article will help you in the event that you experience an internet outage in your area with your Xfinity service. The Xfinity internet outage map is useless and the SMS status updates have been pointless: "Your service interruption should be resolved as soon as possible". @mjrdns @Xfinity I was actually looking into switching from Xfinity and looking elsewhere for internet service (: you just reminded me. This same thing has been happening to me for a week. I can also provide you with information here if that works, but I don't have anything I could send about an interruption other than what I say here. It’s funny how our internet sucks but @comcastbusiness customer service is so awful they just say “It’s fine on our system” like I have nothing better to do than call Comcast I've had spotty Internet for 3 days now. Use the Xfinity app, the Outage Map, text alerts, or the Su Real-time outage overview for Xfinity. Billing. Friday, March 15th, 2024 9:02 AM. " a couple of hours after it is restored. Wreaking havoc with my working life as I can't remain on Zooms, or on collab chats, etc. Yet another @Xfinity internet outage due to rain in the Bay Area Internet outage. See the heatmap of affected locations, submit a report, or check the current status of the service. We greatly appreciate you taking the time to share your experience regarding the internet not working. user_g1xi87. Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Besides that I highly recommend if you want to throw your money away. This will definitely trigger it, you just need to reconnect it after the outage has resolved. Ivey McClelland(she/her) (@iveyjanette_207) reported 14 minutes ago from Albuquerque, New Mexico @Xfinity they never let you talk to a supervisor I’m so sick of them forreal never can get nothing resolved. Now I’m facing a snow storm in Houston and no one claiming there is an outage. kail (@mdkail) reported 12 minutes ago from Los Gatos, California. - As you are typing a drop-down list appears. Think you may have a service outage? Visit the Xfinity Status Center to check for outages and see potential fixes. Xfinity been pissing me off with the internet, I pay my bills and I’m rarely at home it shouldn’t be easier for me to watch videos off my cellphone network than my WiFi smh. Internet Outage for Over a Week. Internet outage for 8 days and running. To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e. We were told internet would be back up yesterday. user_865wvp You can review reports of interruptions through the Xfinity app. Depending on the nature of the issue, the Xfinity phone service may have been totally down as a result of the outage and may not have worked, even with the failover. Realtime overview of issues and outages with all kinds of services. It’s absurd. @Xfinity yall suck! 4 years later and my internet is still crap. When there is not an official outage, my Internet will randomly go out for a few minutes and then come back on. I recently purchased internet from Xfinity. If you are back online, you can cancel your appt. Ever since your “upgrade” service has been terrible. It is impossible to work from home under these conditions, and a $5 credit for three days of the outage barely covers my costs of relying on ATT personal data plans and running around to cafés in Houston to try to accomplish work. My @Xfinity internet service hasn't been working since 9:30am yesterday. Internet outage for whole day Hello, the internet has been down the whole day and the status still only shows “technicians are on the way. I’ve had xfinity for years. The message that is specific is: "Your next monthly automatic payment will be processed on I’ve had xfinity for years. Learn how to check if Xfinity internet is down and what to do if it is. Icing in the cake is that my promotional period ended so my Internet bill is nearly double now. The power came back on rather quickly but we still have no internet. Cerealpuffs (@Cerealpuffs2) reported 13 minutes ago. Connection keeps dropping. Sunday, February 9th, 2025 2:32 PM. These offerings are usually available in triple play packages. View Comcast Business support. Once it is working again I will try. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Internet outage 14+ hours. Xfinity Internet was available immediately and had no issues until around 9pm on 7/9/24 when internet service went out. I’ll usually get a text from Xfinity acknowledging the outage but explanation is ever given for this outage being reoccurring. Why hasn’t this issue been fixed yet! My internet was working perfectly fine during the whole storm! icon, then type or select "Xfinity Support". Costs a fortune. Closed. If you have just Xfinity TV, you can check for an outage using the same Been paying $100+/month in hopes for fast and reliable Internet service but there has been what seems to be a recurring outage almost monthly in the Renton fairwood area in you can always visit our Status Page or use the Xfinity app to view the status of your services and equipment and even troubleshoot any issues that may Comcast Xfinity Issues Reports Near Portland, Oregon Latest outage, problems and issue reports in Portland and nearby locations: ericlmitchell (@EricLMitchell) reported 4 minutes ago from Beaverton, Oregon. user_73hyl6. Restrictions apply. Comcast Xfinity Issues Reports Near Knoxville, Tennessee Latest outage, problems and issue reports in Knoxville and nearby locations: chris strain (@SonaSolas) reported 53 seconds ago from Knoxville, Tennessee. to then get told I need a tech to come over and when they try to make the appt, then they say there is an outage and the appt cannot be made. Internet outage today. We had a power outage yesterday and the internet also went out. 9/24/23 at about 9:30pm internet went out. Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. Xfinity Community Forum. Yesterday when I checked, there was no status update other than "our teams will begin to repair the network to restore services as soon as possible. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Xfinity by Comcast outage map with current reported problems and downtime. Barely had any outages. Tuesday, January 21st, I am an Official Xfinity Employee. @Xfinity. Zip code 97229. Xfinity My Account — Get updates on outages and report service interruptions. Kayla Rae (@kayraecurcio) reported 12 minutes ago. My Internet is out. Saturday, February 3rd, 2024 7:27 PM. My second @Xfinity @thebarbkay It'd be nice if you could check for outages without having to sign in. Internet Outage. Learn the possible causes and solutions for your Xfinity outage and how to contact Xfinity Learn how to check if there is a service outage in your area affecting your Xfinity internet, TV, or phone. Xfinity Stream — View live TV, get weather updates, and download shows and movies beforehand to watch offline in case you lose power. Guess we’re goin with what we have already lol. Type your message in the text area near the bottom of the window; Internet Outage. No matter which internet service provider you’re with, odds are you’ll experience an outage at one point or another. We have had an outage in my area since the middle of the work day yesterday. The app typically says something like "You're currently unaffected by an outage in your area. The outage map so far has shown no outages in my area when I check, but about half of the time after I report it I do get a text "We fixed the issue impacting Xfinity Internet in your area. I just woke up and it’s still not back as we approach the 15 hour mark, Please send us a DM to Xfinity Support with your full name and address to get started. I have replaced my modem twice, and had a technician come over who got the internet working briefly when it warmed up over the weekend but then it went back to being out as soon as the weather dropped on Sunday. The Xfinity outage map confirms an outage but provides no useful details (no ETA, no info on how many customers are affected by outage). " Another Xfinity outage the day before my set ‍ . We all get unsolicited texts from Xfinity saying they are aware of an outage and several outages experienced over the last several days and that they are working to improve service. I would be more than happy to offer I am an Xfinity customer with internet only. -- There are several dozen residents that talk about the outage on our website so I am going to assume it is the entire development. Get online support for Xfinity products & services. ” The estimate time to resolve also keeps changing, then it is completely gone, just left with as soon as possible. As someone that uses the internet for just about everything, I know how important it is to have a connection! When Xfinity services are down due to a power failure, even if you have power in your home, the network/nodes in or around your area can still be without power. It's 9:28 pm and I still don't have internet! My question is why is Xfinity lying about when services will be restored? Cannot get a hold of anyone through your chat. Monopolies make it so Ziply & Comcast are the only options and both are inept. A lot of home surveillance cameras are inop hopefully the neighborhood was safe last night. I have been without internet for over a week. Find help & support articles, chat online, or schedule a call with an Manage your Comcast Business account and get troubleshooting help for your company's Internet, TV, and Phone services. About Us About Us . Tuesday, October 10th, 2023 7:28 PM. Instead, type "Xfinity Support" there. Press Enter to send it For weeks now, my Internet will drop at 1:30pm cst everyday and be in and out for about 2 hours. S. 2 Messages. We have now been without internet for 2+ days with no expectations on when it will be working again. I'm unable to get a live person on the phone or get any ETA. g. Internet Outage for Over a 3. Reporting internet outage. Problems with your TV signal, phone issues or is internet down? We'll tell you what is going on. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Saz710. 0. Stefan Glazer (@ghengis317) reported 16 minutes ago from Alpharetta, Georgia. I would like to know what the cause is and why it is necessary to wait until 9pm for a resolution. XfinityBradM Hello @user_ks99jz, thanks for reaching out for help with your service. 5 Messages. Allen Vu (@vllenvu) reported 26 minutes ago from You can force a failover by disconnecting the coax from the Comcast modem. U. Customer Service. Find out the average outage and slowdown rates, how to get a refund, and what other customers say about Xfinity service. Xfinity was supposed to have done some work in my neighborhood six months ago but, if anything, the reliability of service has deteriorated Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. @Xfinity I need this 6+ hr outage to be reflected on my bill. Saturday, June 1st, 2024 8:13 PM. user_7i1f2i. T. Requires Xfinity Internet. It’s a practical first step in internet troubleshooting. Check the latest outage reports and issues for Comcast Xfinity users in the United States. I reported the outage and received Hi @user_6rtudp Thank you for visiting our official Xfinity Forums Community support page. Its incredibly frustrating. We ask that you post publicly so people with similar questions may benefit from the conversation. i’m getting fed ***** up with xfinity and my internet being in Incredible, Xfinity internet outage was 24+ hours due to some network issue they had and yet, they say "Your account isn't eligible for a credit at this time" -We couldn’t find any eligible outages during the time frame you provided. I am an Xfinity customer with internet only. Have been on Xfinity internet for EIGHT YEARS and never had anything like this happen before. There icon, then type or select "Xfinity Support". Sunday, July 14th, 2024 11:24 AM. Need to know if Comcast offers an alternative internet service when there is an outage like T-mobile does with its 5g service. It said it would be back up by 10:55pm. Thursday, May 30th, 2024 1:45 PM. user_fmy5ny. I have an outage that seems to be affecting just our house Every now and then it will come back but not for long. " Please add your full name and service address to help us locate your account. The Internet is out, online account says 'Outage detected', while the outage map does not show outage where I live. user_g7zve5. I own all my equipment, so I do not expect Xfinity to be troubleshooting modems, gateways, anything; that is all on me since I own it. Type your message in the text area near the bottom of the window. Internet outage. @comcast . Frequent outages and maintenance being done to the point that it happens multiple times a month. Brandy Byers (@byers_brandy) reported 9 minutes ago from Clayton, California @Xfinity I have spent ALL day trying to speak to an agent. After scrolling down @Comcast's free movies OnDemand section for 30 minutes I've come to the conclusion that if bad movies were toilet paper we could wipe our asses for Xfinity WiFi has been in a prolonged outage in Houston TX area code 77007 for 5 days straight. Monday, September 25th, 2023 9:48 PM. The most common way to Power was restored for my location at 9am on 7/9/24 after Hurricane Beryl. As I work from home, this is a major issue for me. Richard A Diaz (@aristeordiaz) reported 8 minutes ago from Colorado Springs, Colorado @Xfinity Outage before the SB 80923 Is Comcast the only internet provider in Chicago with Gig service? I’m tired of paying for this and not having reliable service. If your Xfinity internet is down, your Xfinity TV will be down too. We recommend using the Xfinity app to check for interruptions or to troubleshoot your service. " And when I sign in and look at the "current outage" status map, it always shows all good. No streaming packages, no VoIP, literally just a 300/100 internet plan. I’ve tried calling Xfinity customer service but have no luck getting in touch with anyone. @Xfinity internet's been down since 0200 and it's now 0623. Another internet outage. Last week the outage map said Xfinity would start repairs on 7/3/2023. I had electricity for 4 days, everyone around me has electricity, there is not work going around anywhere close to my house and I did not see any Xfinity vehicles either. This is not what we pay for guys. I already cancelled phone service a few months back and will be cancelling internet service because I just got TMobile wireless internet service for the same price and guess what, it stays on all the time. The entire area had an outage about a month or so ago, and everyone in my house and around us has noticed that the internet has never been the same since. I received a text message from Xfinity saying my service would be restored at 1:35 pm today, 10/5/24. user_865wvp. So @Xfinity wants to raise my internet-only service from $40 to $70. To do so, Comcast Xfinity Issues Reports Near Atlanta, Georgia Latest outage, problems and issue reports in Atlanta and nearby locations: Patti Daniels ☮️ (@pattidan) reported 2 minutes ago from Sandy Springs, Georgia. To do so, click on the chat icon located at the top right of this forums page. (edited) 0. Obviously we need an alternative service (edited) 1 year ago. Your app says there no outage at my address, but when I call, they say there is an outage they're aware of, and then I keep getting texts that say service is restored, but then connection drops again. TSW (@Cute_AsCanBe) Internet outage. Sometimes it even says there's an outage, yet my internet is working fine. Are you able to access the Xfinity website or the Xfinity app to confirm if there is a known service interruption in your area? 0. To send a "Direct Messaging" message to Xfinity Support: • Internet outage. After 10 years with xfinity if this doens't clear up soon, I will be swapping. user_j6s0dt. 픮픲픢픢픫 픟픦픱픠픥 (@dudeitsuno) reported 56 minutes ago from Littleton, Colorado. Clarke O’Reilly (@ClarkeOReilly1) reported An outage affecting TV, internet, and home phone services struck Comcast Xfinity customers across the United States this morning. See Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Only available in areas within range of applicable 4G LTE cellular signal. eph (@revephraim) reported 7 minutes ago from San Jose, California. "Search for Xfinity Support" won't work. Some are only a minute, but now they are getting longer. Find outage information for Xfinity Internet, TV, & phone services in your area. user_c0j0nl. We paying a lot of money for your service. Will Xfinity be giving us credit for this lost time? I work from home and rely on my internet to Everything has been fine for the last year with little to no outage. Having issues? We help you find out what is wrong. Power has been back for a while now. Karlah Vee (@KayyBaee24) reported 28 minutes ago from Chicago, Illinois. I work from home, and I’m also an online gamer so I can’t keep having these Internet issues. Get status information for devices & tips on troubleshooting. Good morning! Sorry to hear you are experiencing issues with your service. The xfinity app shows the following message: Your home internet is offline due to an outage being fixed in your area. It is now 24 hours and still no internet. Just before noon, the company announced a “network issue Hey @comcastcares What's the ETA for restoring the internet service at Sandy Springs It has been hours since we've been having the outage. This heat map The "To:" line prompts you to "Type the name of a person". ΓΘΜΞΓΘ (@FRQ360) reported 48 minutes ago from Everett, Washington This like the third xfinity outage in my neighborhood this week. There's been an Internet outage for over a week now. This some bullshit. It started on March 8th. 횓횞횗횎 (@livinbumjunio) reported 5 minutes ago from Brentwood, California. Not sure what is going on but it keeps getting extended. Damn xfinity is out for a lot of people in the Bay it seems. By 5 am when I was getting ready to work(I woke at home) the Internet was still out. Same as last Friday, Xfinity/comcast has Internet outage issues Not sure where to post this but we have been extremely disappointed in xfinity services the past few months. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. That's not going to fly, Xfinity. Haven't had internet service all day today. How long before we receive internet service ar [Edited Our Xfinity Status Center and Xfinity App would be the best resources to get information on the @Xfinity there is no reason my bill should be this high! I only have Internet and it’s damn near $200. user_0299fb. Outage. #1 Reset your Xfinity router or modem. Check the Outage Map to see if there is a service interruption in your area and get alerts by SMS. Smh. Comcast Xfinity Issues Reports Near Jupiter, Florida Latest outage, problems and issue reports in Jupiter and nearby locations: Eric Brooks (@eb1612) reported 2 minutes ago from Jupiter, Florida @Xfinity I use your app and they connected me through phone. **** you XFinity, my internet is down all day. The day I activated the Wifi, there was an internet outage. About Comcast; Comcast Business; Careers; Press 4th outage of internet in 5 weeks with new co @ziply — exactly why “market will fix it” people are wrong. There is no concrete communication from Xfinity and no ETA for restoration. @srw You can start every day with a Comcast outage if you try hard enough. This is the 2nd time just this week my @Xfinity internet/tv has been out despite the outage map saying “everything looks good” at my address (there ARE known outages nearby). Select "Xfinity Support" from that list. Xfinity internet outage New Post - Tech Support Hello We currently have an outage in my home that has recently been updated to be resolved by 9pm. I also work from home and it is imperative that I have a solid internet connection. Customer service sucks. please send us a direct chat message with your full name and complete service address to “Xfinity Support”. New to the Community? Start Here. It does not allow reporting this outage and keeps trying to troubleshoot my service. , your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices). Comcast Xfinity Issues Reports Near Katy, Texas Latest outage, problems and issue reports in Katy and nearby locations: Tom O'Brien Jr. Yesterday the Xfinity service sent me a text at 5:15pm saying the outage was fixed and asked me if it was ok. Let me know if you have any questions. mike d. @xfinity saved me from failing no nut november with this outage. 1. I have not had either cable or internet for a week, and just a full bill from comcast, like everything in [Edited: "Language"]. 1 Message. Once there, you can direct your messages to "Xfinity Support. Internet service went out the morning of Jan 13 and has not been back as of the morning of Jan 21. Rebooting your router or cable modem is an easy solution if you can’t connect to your Xfinity internet. AI is no we fixed the issue impacting your Xfinity internet in your area. 3782. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. (@TommyOGolf) reported a minute ago from Sugar Land, Texas @Xfinity @comcast ARE THE @Xfinity hurry up and fix the damn internet. DIANNE (@onceatweeter) reported 8 minutes ago. Wednesday, August 28th, 2024 8:43 PM. I don't think I've had a full week without any internet outages since I switched to Xfinity. 2 people so far and still waiting for level 2 support to update my modem. - An "Xfinity Support" graphic replaces the "To:" line. Saturday, January 4th, 2025 6:13 PM. didymus1934. IT worked great all night. Dear Xfinity Customer Support, I am writing to express my deep concern regarding the recurring internet outages at my residence in [Edited: Personal Information]. Fred (@fredevansdotnet) reported 45 minutes ago from Mukilteo, Washington @SamsungSupport @YouTube No. Twiztidsoul24. I had to I have an outage that seems to be affecting just our house and want to speak to a live person to check its being dealt Customer Service. Don't dm me Comcast Xfinity Issues Reports Near Geneva, Illinois Latest outage, problems and issue reports in Geneva and nearby locations: Mike Raia (@generatorland) reported 46 seconds ago from Wheaton, Illinois. Its impossible to talk to a real person when there's an outage, and I have tried everything. I own all my equipment, Xfinity does NOT show any My internet is offline. Find outage information for Xfinity Internet, TV, & phone services in your area. I am in the 2nd day for my neighborhood to get a status message of Xfinity Legacy TV and Internet our out do to upgrades. lafountain adam ️‍ (@TheBIGCafeteria) reported 26 minutes ago from Seattle, Washington. Xfinity WiFi Hotspots — Xfinity Internet customers can access millions of Xfinity WiFi hotspots available nationwide. Ive also found you cannot reach customer support during an outage, so you have to call and tell them you want to buy a better more expensive package, so the robot will send you to sales and then you tell them your internet is [BAD WORD I CANT SAY ON THE XFINITY FORUM NO NO BAD BAD WRONG WRONG] so a human will send you to technical support. ginlg iaoo dlyft qtye bkqzwv skqvi yjqwp nnan gsrkn rwevu yvchff pxx dcatfy xqhb lutw