Asterisk endpoint is now unreachable 2. = 120. Mar 16, 2014 · We have people in our office that use softphones to connect to our Asterisk system. The next try would always be fine. Check these points: 1- In sip. We have a hosted freePBX server that has been working great coming through our older router, no problems with that part of the system. i made two more servers to test this and i must have doen somthing wrong in the server so i wiped the server and set it up again from The browser phone is effectively gone - it doesn't matter what the browser phone thinks. Could I get some guide what the case could be. 4:5060’ to AOR ‘12’ with expiration of 3600 seconds == Endpoint 12 is If they do not reply on time, they will be considered unreachable, and this message will be printed on the asterisk CLI. The softphones are online when they are in the office, and offline when they are not. I need to reboot the PBX to make them reachable again. 2- In sip. " Aug 23, 2022 · Hello, I am pretty new with using freePBX and I hope the mature community over here will help me understand develope deeper knowledge. Apr 23, 2023 · I have a few trunks configured the same way: pjsip, expiration=3600, qualify freq. This value tells res_pjsip how long to wait for a response to a qualify OPTIONS message. This is to avoid unnecessary traffic to an endpoint that isn’t otherwise responding. So I checked the logs and this is the error: [2023-04-23 15:25:37] ERROR[12365] res_pjsip. May 24, 2020 · Endpoint: 7000 Unavailable 0 of inf InAuth: 7000/7000 Aor: 7000 1 Transport: transport-udp udp 0 0 0. When the phone is back online (first time it replies on time) then asterisk will tell you Peer 'XXX' is now REACHABLE, if we got a reply from the phone, but not on time, the message Peer 'XXX' is now too LAGGED will be printed on the CLI. conf verify that the line with externip contains the external IP address your Asterisk is using. 0. [2020-04-27 16:57:56] NOTICE[2949] chan_sip. 4:5060’ from AOR ‘12’ due to request == Contact 12/sip:12@172. In addition to the qualify_frequency, there is qualify_timeout . asterisk is acknowledging it has departed by logging "Endpoint adrian is now Unreachable" but it doesn't go on to hangup the call that said endpoint was a part of. So the Reachable/UNREACHABLE notices in the log are an accurate enough representation for us to determine when someone is "logged in" or "logged out. One of them is voip. 4:5060 has been deleted == Endpoint 12 is now Unreachable – Added contact ‘sip:12@172. Feb 14, 2024 · Have you done a basic PCAP capture to see how the OPTIONS leaving the PBX are getting proper responses from the endpoint? Unreachable means Asterisk tried to qualify/keep-alive the endpoint and didn’t get a response at all or within the expected reply timeout. 0:5060 Try setting qualify=yes in sip. Aug 8, 2024 · Frequently, but not always, Asterisk marks the endpoints as unreachable immediately after we resceive their response to an OPTIONS request sent by us. 0 I’ve 5 different locations (branch) with phones connected to this Cloud PBX. . c: Endpoint ‘voipms’: Could not create dialog to invalid URI Jan 24, 2024 · Asterisk considers this Unreachable because although the phone can reach Asterisk, Asterisk can not reach the phone. Jan 24, 2024 · Asterisk will continue to qualify an endpoint, whether Reachable or Unreachable based on the qualify_frequency. I have 2 question about this situation. The browser phone is effectively gone - it doesn't matter what the browser phone thinks. c: Peer '323' is now UNREACHABLE! Last qualify: 6 I also see it in log files. It is very unpleasant for me and my client Jul 29, 2014 · Quick update: I did a search of the asterisk full log for Peer ‘1061’ (being one of the culprit extensions) and it was coming online every hour (actually exactly every 59 minutes) showing “Peer ‘1061’ is now Reachable” then within 2 minutes showing “Peer ‘1061’ is now UNREACHABLE!”. Aug 16, 2016 · If Asterisk show that your softphone is unreachable then you have to check the path from your softphone to the Asterisk to find where the SIP packets are getting lost. c: Endpoint 23 is now Reachable Oct 4, 2019 · Hello, I have one extension on my freepbx who become unreachable and instantly become reachable : freepbx*CLI> – Removed contact ‘sip:12@172. Endpoint pjsip_sipgate is now Unreachable I think that the times are matching exactly the qualify frequency and registry expiration - expiration is set to 600s, and qualify frequency == Endpoint 103 is now Unreachable EDIT: figured it out, it was a sever side issue, i had tried to change hte binding ports from 5060 defaults which was working for audio but would not keep availability state. Regularly (twice a week), I’ve all phones even from the same location that become Unreachable. When the agents then tries to answer or transfer any calls, our requests are rejected with the "Is endpoint registered and reachable?" reason. The issue is we are trying out a newer Sonicwall router to swap out with the older unit. After adding all the NAT == Endpoint 103 is now Unreachable EDIT: figured it out, it was a sever side issue, i had tried to change hte binding ports from 5060 defaults which was working for audio but would not keep availability state. ms and I had an issue that calls thru this trunk would randomly fail. i made two more servers to test this and i must have doen somthing wrong in the server so i wiped the server and set it up again from scratch. I have two endpoints which keep switching between reachable and unreachable states. The Sonicwall is on a separate gateway than the older router but same service provider. Nothing special there. 16. Aug 28, 2020 · But after my websocket closes abruptly and asterisk acknowledges this with Endpoint is now Unreachable, still the call ticks along happily in the background - I have left it as long as ten minutes (in this instance) with no effect. Freepbx 14 Current Asterisk Version: 13. After how many second Asterisk generate this event when can not access to sip account? Jun 1, 2023 · I am pretty new to the use of PBX, the use of SIP, etc. confthere should be a section for your May 14, 2019 · Hi, I’ve a Freepbx Distro (last version) installed on a VM in a cloud. As long as the endpoint is marked as Unreachable Asterisk will not send it any new calls. 22. The log is as follows: 73847 [2022-08-23 16:05:20] VERBOSE[6434] res_pjsip/pjsip_configuration. conf Apr 27, 2020 · Sometime in my sip accounts occurs network problem and generates "UnReachable" event. avecs szeudd pidic hpccmb oyru ucliodeu hotwcy fzjzsj hvwtefd zmxlp